Last updated: January 2026
Market Waka ("we", "our", "us") operates the Market Waka mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, profile photo.
- Transaction Data: Orders, payments, transaction history.
- Location Data: GPS location to provide delivery services.
- Device Information: Device model, operating system, IP address.
- Usage Data: App interactions, logs, and crash data.
2. How We Use Your Information
We use your information to:
- Process orders and deliveries
- Facilitate payments and refunds
- Provide customer support
- Improve app performance and features
- Prevent fraud and abuse
- Send important updates and notifications
3. Sharing of Information
We may share your information with:
- Delivery agents and shoppers to fulfill orders
- Payment service providers for transaction processing
- Law enforcement when required by law
- Technology service providers for hosting and analytics
We do not sell your personal information.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.
6. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request data deletion
- Withdraw consent
7. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance user experience and analyze traffic.
8. Third-Party Services
Market Waka may contain links to third-party services. We are not responsible for their privacy practices.
9. Children's Privacy
Market Waka does not knowingly collect information from children under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: support@marketwaka.com.ng